Privacy policy
Last updated: October 27, 2026
This policy explains how Renovara Recovery, LLC (“Renovara Recovery,” “we,” “us”) collects, uses, and protects information you share through renovararecovery.site. It does not replace our Notice of Privacy Practices, which governs protected health information once you become a client.
Information we collect
- Information you choose to give us through forms, phone calls, or email, such as your name, phone number, email address, and the reason you are contacting us.
- Insurance details you submit for benefits verification, such as your provider, member ID, and date of birth.
- Basic technical information, such as browser type, pages visited, and approximate location derived from your IP address, collected through server logs.
How we use information
- To respond to your inquiry and discuss treatment options.
- To verify insurance benefits when you ask us to.
- To schedule admission, arrange transportation, and coordinate care.
- To maintain the security and performance of this website.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Who we share it with
We share information only as needed to help you: with your insurance company for verification, with service providers who support our operations under confidentiality agreements, or when required by law. Substance use treatment records receive additional protection under federal regulation 42 CFR Part 2.
How we protect it
Form submissions are transmitted over an encrypted connection and stored with restricted access. No method of transmission or storage is completely secure, so please call us if you prefer not to submit sensitive details online.
Your choices and California rights
You may ask us to access, correct, or delete personal information you have provided through this website, or to stop contacting you, by emailing [email protected] or calling (714) 497-3120. California residents may have additional rights under the California Consumer Privacy Act and the Confidentiality of Medical Information Act. We will not discriminate against you for exercising these rights.
Text messages
If you agree to receive text messages, message and data rates may apply. Reply STOP at any time to opt out.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact
Renovara Recovery, LLC
1847 W. Lincoln Avenue, Anaheim, CA 92801
[email protected]