Your next step
Admissions: help is one call away
Looking for help is already a step in the right direction. Whether you’re calling for yourself or someone you love, our admissions team will listen, answer your questions, and handle the details so you can focus on getting well.
- Same-day admission
- Admissions open 24/7
- Insurance or private pay
- Transportation provided
Getting started takes four steps
Your first call is just a conversation. Tell us what’s going on and what you’re worried about, and we’ll take it from there.
Call admissions
Speak with an admissions specialist, any time of day. There’s no cost and no commitment.
Free assessment
A short, confidential screening about substance use, health, and your situation helps us recommend the right level of care.
Insurance and cost
We verify your benefits, explain what’s covered, and walk you through any out-of-pocket costs before you arrive.
Travel and arrival
We schedule your intake and arrange transportation, from your door, a hospital, or the airport.
Call now for a quick assessment
Get clear answers, fast guidance, and help getting into treatment without delay.
What to expect when you arrive
Our intake team welcomes you, helps you settle in, and gathers the medical and personal information we need to care for you well. We’ll show you around, answer questions, and get you something to eat.
Medication needs are addressed right away, and a medical provider will see you within 24 hours. Staff are with you around the clock, so you’re never figuring things out alone.
Transportation and travel
Need a ride? We’ll come to you.
Getting here shouldn’t be another obstacle. Our team coordinates pickups from homes, hospitals, and detox centers across Southern California, and meets out-of-state clients at John Wayne (SNA), Long Beach (LGB), or LAX.
Admissions schedules your arrival around your location and timing so our staff are ready for you when you walk in.
What to bring
Pack light and comfortable. Laundry is available on site, and we provide linens, towels, and meals.
Please bring
- Comfortable clothing
- About 7 to 10 days’ worth, including layers for cool evenings.
- Athletic wear and shoes
- For fitness, yoga, and outdoor activities.
- Toiletries
- Alcohol-free products only, unopened when possible.
- Medications
- Current prescriptions in their original, labeled bottles.
- ID and insurance card
- A valid photo ID and your current insurance card.
- A small amount of money
- Cash or a debit card for outings and personal items.
Please leave at home
- Alcohol, drugs, or paraphernalia
- Including products that contain alcohol, such as some mouthwash.
- Weapons of any kind
- Including pocket knives and multi-tools.
- Laptops and tablets
- Unless approved in advance for work or legal needs.
- Expensive jewelry and valuables
- We can’t be responsible for items of high value.
- Unapproved supplements
- Over-the-counter medicines must be reviewed by our medical team.
Visiting
Family visits are held on weekends after your first week. Visitors are encouraged to join the family program.
Phones
Phones are held for the first 72 hours so you can settle in, then available during set hours on weekdays and weekends.
Work and legal needs
Our case managers can help with medical leave paperwork, court letters, and other obligations while you’re in treatment.
What clients and families say
Recovery looks different for everyone. These are a few of the people who trusted us with theirs.
Admissions handled my insurance, picked me up from the airport, and had a bed ready that night. All I had to do was call.
The family group taught me to stop rescuing my son and start supporting his recovery. I needed it as much as he did.
The house felt like a home, the food was good, and the staff treated us like adults. That dignity mattered more than I expected.
Admissions questions
Don’t see your question? Admissions can answer it in a quick, confidential call.
(714) 497-3120How fast can I be admitted?
Often the same day. If a bed is available and treatment is a good fit, we can verify insurance, arrange transportation, and admit you within hours of your call.
What if I don’t have insurance?
We offer private-pay options and can explain costs up front. If our program isn’t a financial fit, we’ll help you find a lower-cost or state-funded program.
Can I call on behalf of someone else?
Yes. Many of our calls come from parents, partners, and friends. We can explain options, help you plan a conversation, and be ready when your loved one agrees.
Is my call confidential?
Yes. Your call and any information you share are confidential. We will never contact your employer or family without your written permission.
Can I bring my phone and laptop?
Phones are allowed with time limits after the first few days. Laptops are not permitted, except by approval for work or legal needs.
Insurance can cover most of the cost of rehab
We work with most major PPO and POS plans, including employer and marketplace coverage. Verification is free, confidential, and usually takes less than an hour.
Verify your insurancePlans we commonly work with
- Aetna
- Anthem Blue Cross
- Blue Shield of California
- Cigna
- Health Net
- UnitedHealthcare
- Optum
- Magellan Health
- Beacon Health Options
- Humana
- MHN
- TRICARE
Coverage depends on your specific plan and medical necessity. Plan names are trademarks of their owners and do not imply endorsement.
Three ways to get started
However you reach out, you’ll talk with someone who understands addiction and treats your call with complete confidentiality.
Call us
Ask about detox, treatment, cost, or anything else. Admissions answers every call, day or night.
(714) 497-3120We’ll call you
Leave your details and an admissions specialist will call you back, usually within 15 minutes.
Check your insurance
Find out what your plan covers before you decide anything. It’s free and won’t affect your policy.
Verify insurance